CANCELLATION POLICY / TERMS AND CONDITIONS

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GENERAL

Ivacation-Villas is committed to providing exceptional service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellation have an impact on service quality while punishing customers who may show up earlier. For these reasons Ivacation-Villas has implemented a cancellation policy that will be strictly observed.

FULL PAYMENT

Your registration is complete when we receive the first payment. Payments can be online with bank transfer or by credit card.

We do not reserve any dates for more that 48hours without a payment or the receipt of it.

An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration.

CANCELLATION REQUEST

Cancellation requests may be submitted by phone, email, online or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us on info@ivacation.gr.

REFUND POLICY

The guests are getting charged the full amount of money till 30 days before the arrival.

  • If the guests cancel the reservation 30 days before the arrival or earlier they will get full refund.
  • If the guests cancel the reservation between 30 days and 14days before the arrival they will get 50% refund.
  • If the guests cancel the reservation after 14 days before their arrival they will not get refund.

 

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